General Manager
Company: Hunter Super Techs - TurnPoint
Location: Orlando
Posted on: October 19, 2024
Job Description:
Position Overview: The General Manager drives success of the
restaurant through the direction and control of operations that
ensure a positive guest experience and company profitability. The
General Manager's responsibility is to direct the operation of the
restaurant, attain sales and profit objectives, maintain the
highest standards of food quality, service, cleanliness, safety and
sanitation by directing and supervising Assistant Managers and Team
Members.Essential Functions:
- Displays, encourages, and inspires high morale and motivation
in the restaurant. Creates positive relationships with team members
and guests by treating everyone with respect.
- Ensures proper training of new team members and recurring
training for ongoing employees. Minimizes turnover by responding to
and resolving team member issues. Supports and practices an open
door policy.
- Promotes an atmosphere of positive Guest Relations. Builds
Guest relationships and responds to Guest complaints or concerns
professionally and in a timely manner.
- Establishes a positive relationship with the local authorities
and seeks their help in managing regulatory and governance related
issues.
- Responsible for implementing advertising and promotional
campaigns.
- Reviews financial information and monitors budget to ensure
efficient operation and that expenditures stay within budget. Takes
action to correct any deviations from budget.
- Uses the computer for review and analysis of information.
Responsible for the financial results of the restaurant. Drives
positive results for labor through proactive scheduling and
reacting to business trends.
- Maintains and controls restaurant assets. Monitors restaurant's
on-hand inventory for waste and theft. Ensures adequate inventory
levels that allow for Guest needs but do not tie up company assets
in unneeded and costly inventory.
- Ensures compliance with cash control policies and
procedures.
- Supervises cleaning and maintenance of equipment and arranges
for repairs, contracts, and other services as directed by
supervisor.
- Maintains restaurant cleanliness and organization for both the
interior and exterior of the restaurant in accordance with brand
and company standards.
- Follows the standards of the company's policies and procedures
and operates in accordance with the brand's Operations Manual.
- Demonstrates organizational skills. Completes assignments and
duties on time. Develops personal goals for professional
growth.
- Exhibits a neat and clean appearance consistent with a
professional image. Executes company programs and decisions with
support and commitment.Qualifications:
- Professional oral and written communication skills.
- Organization and time management skills.
- Works well under pressure.
- Can effectively solve problems.
- Able to take and give direction.
- Can be flexible as needs dictate.
- Works well with other people in a team environment.
- Service driven.
- Excellent attendance and willingness to be flexible based on
business needs.
- Must have the ability to work all shifts when the restaurant is
open.
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Keywords: Hunter Super Techs - TurnPoint, Largo , General Manager, Executive , Orlando, Florida
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