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Rooms Controller (Position Start Date No Earlier Than December 23, 2024)

Company: Disability Solutions
Location: Orlando
Posted on: October 15, 2024

Job Description:

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

  • We offer excellent benefits and perks including one free meal per shift and free theme park access.
  • We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
  • We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
  • We invest in training and development opportunities for all team members.
  • We promote social responsibility by being a good neighbor in the community.
  • We care for you, just as we care for others.Position Start Date No Earlier Than December 23, 2024Preferred Qualifications:
    • English language communications required.
    • Excellent customer service skills.
    • Advanced computer skills; Opera experience preferred.
    • Previous experience as a Front Desk Agent is preferred.
    • Requires full availability including days, nights, weekends, and holidays.Responsibilities:
      • Prints occupancy, arrivals departures, and back-up reports on a timely basis.
      • Reviews Specials Report for all arriving guests on a daily basis to ensure appropriate pre-blocking of rooms and to coordinate special services to be provided.
      • Coordinates with Housekeeping and Room Service to satisfy all requests.
      • Monitors check-outs, pre-registered guests, and room moves.
      • Checks for duplicate reservations and status of out-of-order rooms and showrooms.
      • Reviews group resumes to verify group billing procedures.
      • Answers department phone lines.
      • Assist Front Desk Agents with check-in, check-outs, and resolving guest requests or complaints when required.
      • Other duties as assigned.

Keywords: Disability Solutions, Largo , Rooms Controller (Position Start Date No Earlier Than December 23, 2024), Accounting, Auditing , Orlando, Florida

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